Policies

Effective Date: February 12, 2026
Last Updated: February 14, 2026

Precision Paddle Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.precisionpaddleco.com (the “Site”) or interact with us in any way.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

When you:

Make a purchase
Create an account
Sign up for emails or SMS marketing
Contact customer support
Participate in promotions or surveys

We may collect:

Name
Email address
Phone number
Billing and shipping address
Payment information
Order history
Account login credentials

Payment information is processed securely through third-party payment processors and is not stored directly by us.

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring website
Interaction data (clicks, scrolls, etc.)

We use cookies, pixels, and similar tracking technologies to collect this information.

C. Information from Third Parties

We may receive information from:

Shopify (our e-commerce platform)
Payment processors
Advertising platforms (e.g., Meta/Facebook, Instagram)
Analytics providers (e.g., Google Analytics)
Email/SMS marketing providers

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve our website and customer experience
Personalize marketing content
Send transactional emails (order confirmations, shipping updates)
Send marketing emails or SMS (if you opt in)
Run advertisements and measure performance
Prevent fraud and enhance security
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyze website traffic
Improve site functionality
Deliver targeted advertising

You may disable cookies in your browser settings, but some parts of the Site may not function properly.

We may use tracking tools such as:

Meta Pixel
Google Analytics
Shopify analytics tools

4. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties who assist in operating our business, including:

Shopify (e-commerce platform)
Payment processors
Shipping carriers
Email and SMS marketing providers
Advertising partners
Analytics providers
Fraud prevention services

These providers are contractually obligated to protect your information.

We may also disclose information:

If required by law
To protect our rights
In connection with a merger, acquisition, or business transfer

5. Email and SMS Marketing

If you opt in to receive marketing emails or SMS messages, we may use your contact information to send:

Promotions
Product updates
Special offers
Brand announcements

You may unsubscribe at any time by:

Clicking the “unsubscribe” link in emails
Replying STOP to SMS messages
Contacting us on the contact page

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Provide customer service
Comply with legal requirements
Resolve disputes
Enforce agreements

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications
Opt out of certain targeted advertising

To exercise these rights, contact us on the contact page.

8. California Privacy Rights (CCPA)

If you are a California resident, you may have the right to:

Request disclosure of information collected
Request deletion of personal information
Opt out of the sale or sharing of personal information
Non-discrimination for exercising privacy rights

To make a request, contact us on the contact page

9. International Users

If you are accessing the Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.